Before you book
The questions we hear most often.
What is included in the rental price?
Delivery, professional setup and takedown are included for the listed service area unless otherwise stated.
When do I pay?
No deposit is required to hold your date. Full payment is due at the time of delivery/setup.
What are your standard rental hours?
Our standard full-day rental period is for event use between 9:00 AM and 7:00 PM. Delivery and setup are scheduled based on your event start time and our route, rather than promising every customer a 9:00 AM delivery.
Do water slides require a hose?
Yes. Customers provide a garden hose long enough to reach the setup location. Municipal water is required; well water cannot be used because mineral residue can stain the units.
How much space should I allow?
Each listing includes its own setup requirements. In general, allow clear space around the inflatable for anchoring and keep the area free of overhead wires, branches, fences and other obstructions.
Is my booking confirmed as soon as I submit the form?
Not automatically — the form is an availability request. Chelsey confirms the date and setup details with you directly.
How does the 25% bundle discount work?
Book two or more eligible inflatables for the same event and receive 25% off the lower-priced inflatable. Add your second rental on the booking form.
Do I need to sign a waiver?
Yes. Before your event, the renter signs our rental agreement and waiver. It takes a few minutes on your phone — sign it online here.
Which areas do you serve?
We deliver to St. Thomas, London, Elgin County and surrounding areas. Not sure if we come to you? Send a request or give us a call.
Can I choose a theme for the Ultimate Character Combo?
Yes — pick from 14 banner themes when you request your date. Banner selection is subject to availability for your rental date.
I'm not sure which rental to choose. Can you help?
Absolutely. Choose “Not sure yet — help me choose” on the booking form and tell us a bit about your party and yard, and Chelsey will help you pick.
Still have a question?
Call (226) 582-5110 or send us a request and we'll get back to you.
Contact & Booking